TIS Insurance
  • 12-Feb-2019 (EST)
  • Knoxville, TN, USA
  • Salary
  • Full Time

Position Overview:


The Technical Assistant is responsible for assisting the Account Managers and Agents in maintaining client relationships. Periodic openings occur in departments such as: Construction, Commercial, Employee Benefits, Financial Services, Health Care Services, Personal Lines and Select Business Unit.


Principal Duties and Responsibilities (Essential Functions):


1.    Creating electronic client files; invoicing clients;

2.    Preparing binders; updating coverage summaries;

3.    Receiving and responding to client requests for certificates; maintaining accurate and current electronic files;

4.    Preparing policy books for delivery to client;

5.    All other duties requested by the agent or account manager in accordance with TIS practices which are related to the successful maintenance of the client relationship.

6.    Note the information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


Qualifications and Skills:


1.    High school equivalency; college degree and insurance related work experience a plus

2.    Strong computer proficiency with Microsoft Office (Word, Excel and Outlook)

3.    Highly detail oriented; strong organizational skills

4.    Self-motivated and self-starter, ability to work well independently yet function as part of a team

5.    Strong written and verbal communication and interpersonal skills; excellent customer service


Physical and Environmental Demands:

1.    Job located in a professional office environment routinely uses standard office equipment (computers, phones, photocopiers, manuals, filing cabinets and fax machines, etc.)

2.    Standing, sitting, bending, stooping, reaching; occasional lifting/carrying (15 pounds or less)

3.    Moderate stress level

4.    Prolonged activities: sitting, use of the telephone, speaking, work on a PC/computer

5.    Ability to travel periodically; attend conferences, seminars to maintain licenses through continuing education.


TIS Insurance
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